Posts Tagged ‘regret’

74990904 - delivery man with cap and cardboard in hands

It’s very HOT in the state of Texas right now. Record temperatures are being broken almost daily. And there’s no relief in sight for well over the coming week.

For me to get anything, I have been staying inside and using online delivery services for what I need.

I created a small order for groceries. I found this second online delivery service that is far better than the first. Maybe one day I will write a post about it and show you the comparison. But that’s not important right now.

Living in a gated property, instructions were given on how to reach my front door along with the delivery and waited for the selected time in which it was to arrive.

Then the telephone rings. The driver is outside one of the many gates that stretch along the property and wants to be let in.

I verbally repeated the instructions to this woman. And the following responses from her were less than professional or nice.

Over and over again she kept telling me which numbered apartment she was parked in front of. But couldn’t find a key pad to enter a gate code to get on the inside.

A second and third time of repeating the instructions to her, she shouted back “Can’t you just let me inside?? I see a door. Just come open the door.”

I told her she was at the wrong gate and she needed to drive a little more to get to the correct gate. And more argument came from her as she screamed “Just come get me and open this door. I see a goddamned door.”

The first thing that came to mind was to tell her that I was not dressed to come outside.

She then began to cry and whimper about it. She said that if I was not going to come outside and open the door that she was looking at that she would not know how to get my delivery to me. She was obviously starting to give up and was probably getting ready to leave.

I told her that I was on the way.

I had a feeling inside of me that told me that if I actually went around to the other side of the building and opened the door that she kept talking about that she was going to find a person in a wheelchair attempting to make their way down the path and she was going to instantly regret it.

Needless to say, that I hung up on her as she was in the middle of another whining fit.

So out into the horrible heat I went. Today with another record breaking temperature today of 103°F/39°C.

As I rounded the building and she turned and saw me…. the look on her face was PRICELESS. Maybe even Internet worthy.

I did not think of it until now, but I should have went up to the door inside of the gate and told her that the door was locked and I didn’t have the key, or that the door was welded shut to keep people off the property who don’t belong here.

So I opened the door and she immediately went into this wave of apologies and excuses and then back to apologies. She claimed she saw no other gate. And I physically pointed it out to her. She still said she could not see it. So I gave very descriptive terms to her along the lengthy gate on where to find where she should have gone in the first place.

The bags were heavy and she did offer to carry them for me to my home. But I did not want her inside of my home.

I led her to the front door. And as we went along the path I explained to her how roads work and how much easier and more convenient it would have been for her if she would have just followed the instructions that I had provided for her already several times.

She walked in front of me and then I told her which apartment to walk towards. She got to the door and then she proceeded to open it. That is until I told her NOT to open the door and just leave the bags next to the door on the patio area.

Again she gave me another priceless look of disbelief. I really think she’s got a problem with following instructions. Perhaps she’s one of the many kinds of people that don’t like being told what to do. And I would think that if that was the case, she shouldn’t be working as a delivery driver.

I understand that it is hot outside. And I also could believe the possibility that she was running behind on her deliveries.

And I also understand that trying to find where I live can be very confusing. My family had plenty problems of their own when they first tried to visit me here. However the screaming, the whining, and the not following instructions is deplorable.

Just another day in the big hot sweltering city of Austin in the summertime, I guess.

Freakin’ idiot.

“An apology is the superglue of life. It can repair just about anything.” ~Lynn Johnston

An apology is define as “an expression of sympathy, pity, or regret.”

We can be sorry to find the news that someone is having a rough time. We also can be sorry to know that the person’s negative situation has become worse. But we can also be sorry because we have feelings of regret from what we have said or done.

In the English language, an apology can be expressed by using just two words: “I’m sorry.” It doesn’t take a lot of breath and it doesn’t take a lot of time to express. Two words. More and more I am finding that the English language can be used to say so much by saying so very little.

Situations happen in life to where we must apologize to another person. Or that they must apologize to us because of some kind of circumstance in which that person had done wrong. And a lot of what was previously broken can be fixed by simply offering that expression of regret. Yet it is only half of the link because the person receiving the apology must be willing to forgive and forget.

No matter what we do in life, we’re going to make mistakes. We’re all human and full of fallacies. Once we realize that what we have done or what we have said was wrong, that feeling of shame and regret swallows us whole to the point where we feel that because of what happened, the world has now become totally FUBAR.

Once we apologize though, we get that feeling of the weight being lifted off of us and we begin to heal and feel better. Then all can be right in the world once more. All it takes, is two spoken words.

I’ve done my share of wretched and stupid things. I’ve said things that I shouldn’t have and done things that should not have been done. And I have also felt that regret. When I do, it feels like the biggest and darkest suffocating cloud is surrounding me until I am able to offer an apology in which I had done wrong. Whether or not they tell me that it is forgiven, is their choice but I know that I have expressed my remorse for my words & actions and expressed to them that I am acknowledging what was done was wrong towards them.

There’s a lot of situations in this world that can be solved as well as healed with an apology. Someone must have the strength to say it though. Too many people are at war with one another and they don’t have to be, if only one of them would say they were sorry. And this is not to say who to point the blame to either. When the olive branch is extended, it should be treated as such- no matter who was at fault.

There are some people that have done wrong to me. And I know that if they were to just come to me and say that they were sorry, then the relationship can begin to heal.

So think about it when you’re so angry and pissed off because something happened that went really bad for you. Could the situation be solved with an apology? If you think so, then do it!

Showing or expressing regret is often necessary. A lot of people just don’t know how to do that. And that in and of itself is a shame. Nonetheless, often an apology is just the right thing to say and do in many situations in life where two or more people are fighting so much that their relationships are being torn apart because they focus more on their anger, wrath, and revenge rather than admitting their guilt and remorse.